A familiar face — now in a different role

People who have been around Norton Healthcare since before 2012 may recognize a familiar face at Norton Women’s & Children’s Hospital, but in a different role. Tom Farley was part of the Norton University team for many years before life took a turn.


In March 2012, Tom suffered a stroke. Since then this self-proclaimed type-A personality has been seeking ways to give back.


Rita Ross, volunteer manager at Norton Women’s & Children’s Hospital, remembers taking classes led by Tom.


“What I remember most about Tom is his exuberant energy and kind, caring personality,” Rita said. “When he and his wife reached out to me about volunteering, I knew Tom would make a great volunteer ambassador.”


Since he began to volunteer in January 2017, Tom and Rita have worked together to find duties that are a good fit for him. Five years after his stroke, Tom still struggles with communication disorders called expressive and receptive aphasia, so a job with a routine and repetition is best.


“Tom plays a key role in the Reaching for Zero initiative by replenishing the hand hygiene kiosks with tissues and masks on the units and in the main lobby areas, while also spot-checking for spills, clutter and any potential risks,” Rita said. “Tom is a team player and always makes it a great day when he is here to volunteer.”


Employees and their families are encouraged to volunteer at a Norton Healthcare facility. For more information, call:

Norton Audubon Hospital – (502) 636-7463

Norton Brownsboro Hospital – (502) 446-8695

Norton Children’s Hospital – (502) 629-6122

Norton Hospital – (502) 629-8252

Norton Women’s & Children’s Hospital – (502) 893-1229

Tom Farley and Rita Ross

Workforce Development


In 2016, we honored 472 graduates:


graduated from our Elevating First-Line Employees program


completed our School at Work program


added professional certifications


graduated with associate degrees


graduated with bachelor's degrees


earned master’s degrees


earned post-master’s degree certificates


earned doctoral degrees

Join us on the path to success, fulfillment and better career satisfaction. To learn more, visit the Workforce Development page on Nsite or speak with a certified job coach by emailing workforcedevelopment@




Norton University hosted 300,275 learning events in 2016, an average of 20 trainings per employee.

  • 139,372 web-based training courses were completed.
  • 25,371 online exams were completed.
  • 37,476 online skills tasks were completed.
  • 4,138 participants passed or completed Swank, Emergency Nurses Association or Medline University courses.
  • 62,769 instructor-led courses were completed.
  • 34,464 continuing education units were awarded via learning events:
  • 4,916 via web-based training courses
  • 29,548 via instructor-led training courses
  • 5,431 employees completed 285 classes through Norton University (average of 19 students per class).


To learn about classes, visit MyLearning on Nsite or contact Norton University at (502) 629-7349 or nortonuniversity@



Preparing for the future

Faith Stone loves the fast pace and the interactions she has as a unit coordinator for surgery at Norton Brownsboro Hospital. But she wanted something more. As a single mom, Faith felt that going back to school wasn’t in her budget or her future.


Then her manager, Cathy Boarman, approached her about an opportunity to apply for a surgical technology program. Faith is one of 10 Norton Healthcare employees participating in the yearlong program formed by a new partnership between the Norton Healthcare Surgical Services Matrix, Office of Workforce Development and Jefferson Community & Technical College.


In fall 2017, Faith will transition into an apprenticeship role and enter the fast-track program. She’ll graduate with a diploma in May 2018, which will allow her to apply for certification as a surgical technician. With assistance from Norton Healthcare, she ultimately will earn her Associate of Science degree.


The surgical technology program is one of many offered through Workforce Development. The programs allow employees to increase their skills and advance their knowledge while helping to meet Norton Healthcare’s mission of providing quality health care to all those we serve, in a manner that responds to the needs of our communities.


Faith appreciates the opportunity to grow her career, focus more on patient care and continue working in surgery.


“I like what I do, but I was at the point where I couldn’t go any further,” said Faith, who has worked for Norton Healthcare for five years. “I was praying about my next step. When that window opened I ran, jumped through it, and I’m not looking back.”

She now balances school, full-time and part-time jobs, and raising 9-year-old Myah.


“It’s a lot of buckling down, but I can do this,” she said.


Any free time is spent on schoolwork, but she likes the example she is setting for her daughter.


“We study at the kitchen table together,” she said.


Faith is grateful for the opportunity Norton Healthcare has given her to advance her career.


“It’s awesome,” she said. “I feel truly blessed and humbled by this opportunity.”

Children’s hospital renamed in 2016

2016 was an exciting year for our children’s hospital as it underwent a name change and rebranding. The facility’s new name — Norton Children’s Hospital — was approved by the Board of Trustees in September 2016, after several rounds of research involving Norton Healthcare employees as well as the local community and surrounding areas.


Focus groups told us that Norton is a trusted, respected name in health care. Another finding was clear: Children remain the most important part of our name, and we want to emphasize that. Since the children’s hospital has been part of the Norton organization for nearly 50 years, it makes sense for it to bear that name, which became official Nov. 10, 2016.


“We’ve had several names for children’s services over the years, but our commitment to children has always been what drives us,” said Thomas D. Kmetz, division president, Women’s and Children’s Services, Norton Children’s Hospital.


The names of other Norton Healthcare entities serving children were changed to Norton Women’s & Children’s Hospital, Norton Children’s Medical Center and Norton Children’s Medical Associates. The balloon image and “Just for Kids” tag line continue to be a part of Norton Children’s Hospital.


“This new name strengthens our mission and respects the long-term heritage of the hospital,” said Lynnie Meyer, Ed.D., R.N., CFRE, chief development officer, Norton Healthcare. “We’re pleased to clarify who we are and show the community how they can invest in helping children.”


While going through the rebranding process, we also took time to look back at the hospital’s beginnings. On March 27, 1890, the most destructive tornado in Kentucky’s history tore through downtown Louisville, causing widespread destruction and leaving hundreds of citizens — including many children — dead and injured. At the time, there was no central place within the city where children could receive specialized care. The community wanted to make sure that caring for our sickest kids would never be a problem again, so Children’s Free Hospital was opened on Jan. 23, 1892.


Now, 125 years later, we continue providing lifesaving care for kids and supporting families throughout the region, regardless of their ability to pay. From successful infant heart transplants to launching the first programs for neonatal massage to pioneering treatment for scoliosis, Norton Children’s serves more than 170,000 children a year.


“Our name changed, but the same caregivers and caring the community has come to know and expect are still here and will be for many years to come,” Tom said.


Faith Stone with her daughter, Myah Lewis

2016 Report to Our Employees